Can we change the color of the lamp?
We have three types of colour; Pure oak, Dark oak and Modern rustic, however not every lamp has a full selection.
Can we make the lamp from your design or change ours?
We do not make lamps that are designed by others. If you want to slightly modify the design of any of our lamps, please send such a query to our staff.
What is the warranty on the lamp?
You can find warranty information on each product page.
Can I use the lamp in the bathroom or outside?
No, the lamps are for indoor use only. Their IP rating is 20, they do not like humid environments.
Can the lamp be dimmed?
Each product page contains particular information about dimming, go to the product page and see if it has an option for dimming. For all E14 and E27 lightbulb sockets, you can use dimmable lightbulb, so these lamps do not have this option listed in the product details.
What is the waiting time for my lamp?
Shipping time is always specified in the order confirmation and we try to stick to it. Some lamps we are able to send the next day, for the bigger ones you usually have to wait even few weeks. All the lamps are produced on a current basis.
Can we ship the lamp to a country that is not on the shipping list?
Write to us and we will check what would be the cost and the best carrier. Our lamps are already in many places around the world!
What is the process for returning the lamp?
Please find a product return information here